Following on from Cyclone Carlos in Darwin two weeks ago, Creative Territory is undertaking a survey to find out how people accessed information before, during and after the event. The information we collect in this survey will help us to help our clients be better prepared for future events and to get important information out to the public.
You can complete the survey from this link: http://www.surveymonkey.com/s/cyclonecarlos
When you have finished, you will be able to look at statistical information on what people have answered so far. If you fill in your email address, we will also send you a complete copy of the results once the survey is complete.
The more people who participate, the better the results will be, so please pass this on to as many people as you can.
Sunday, 27 February 2011
Friday, 25 February 2011
Dundee Road remains open to 4WD only
 |
| The damage on Namarada Drive claimed at least one victim. |
Reports from locals say river crossings have up to 300mm of water across the road and Namarada Drive is deepy rutted and muddy.
While high clearance vehicles are getting through, motorists should take extreme care.
Wednesday, 23 February 2011
Follow Cyclone Carlos Progress With Us
Our home page features a live feed of Twitter posts about the cyclone while are consultants have been busy twittering their own experiences of the cyclone.
Our team has been out and about taking photos and gathering stories from people around the city, and we'll post them here as they become available.
To follow our coverage of Cyclone Carlos, visit our website.
Creative Territory specialises is crisis and recovery communication. As well as providing strategic counsel to executives in times of crisis, we undertake crisis planning for organisations and have developed a a crisis communication training package featuring real scenarios on iPad consoles.
Read more about our workshop and how to book in for one here.
TIO Working to Assess Cyclone and Flood Damage
Media release from TIO
TIO assessors are working in the community to assess claims as ex-Cyclone Carlos moves away from Darwin.
Chief Executive Richard Harding said the full picture on damage is not yet clear as calls continue to come into the claims centre.
"We've obviously had a high volume of calls, so we are asking our customers to be patient as we work through the claims," he said.
"The good news is that we have not seen widespread severe damage to personal property across the city and rural areas.
“As at 11am this morning, we have received around 140 claims at an estimated value of $700 000, but it is still early days and we expect to hear from more customers.
“Around 95 per cent of the claims have been for damage to building and contents, with the remaining being for vehicle damage.
"We know a number of customers have had flood damage and I want to assure them that their TIO policy does cover them. At TIO flood cover means flood cover.
"We have also seen some damage to cars and other property from fallen trees as well as water damage.
hope to have more information later today about the number of claims and the extent of the damage."
For further information please contact:
Chris Thiel Head of Corporate Relations
Telephone: 8946 2651
Mobile: 0407216650
TIO assessors are working in the community to assess claims as ex-Cyclone Carlos moves away from Darwin.
Chief Executive Richard Harding said the full picture on damage is not yet clear as calls continue to come into the claims centre.
"We've obviously had a high volume of calls, so we are asking our customers to be patient as we work through the claims," he said.
"The good news is that we have not seen widespread severe damage to personal property across the city and rural areas.
“As at 11am this morning, we have received around 140 claims at an estimated value of $700 000, but it is still early days and we expect to hear from more customers.
“Around 95 per cent of the claims have been for damage to building and contents, with the remaining being for vehicle damage.
"We know a number of customers have had flood damage and I want to assure them that their TIO policy does cover them. At TIO flood cover means flood cover.
"We have also seen some damage to cars and other property from fallen trees as well as water damage.
hope to have more information later today about the number of claims and the extent of the damage."
For further information please contact:
Chris Thiel Head of Corporate Relations
Telephone: 8946 2651
Mobile: 0407216650
Local TIO staff and consultants assessing cyclone damage
TIO has deployed a team of local staff and consultants to help assess cyclone and flood damage from Cyclone Carlos.
CEO Richard Harding said extra help has been brought in from local experts to field the large number of potential claims.
“It’s important that we get people to the damage spots as quickly as possible, but it’s even more important that people secure their homes and belongings,” Mr Harding said.
“People will not be jeopardising their insurance cover if they take action to protect their homes and safety before assessors can get to them.
“We’ve had a large number of calls from customers, so we are asking people to be patient as we quickly work through all claims.”
To 3pm today about 200 claims have been lodged for damage valued at around $1 million, but it is still early days. Most claims have been for damage to buildings and contents while a small number have been for vehicles.
"We know a number of customers have had flood damage and I want to assure them that their TIO policy does cover them,” Mr Harding said.
“At TIO flood cover means flood cover.”
This is the text of a media release from TIO
For further information please contact:
Chris Thiel Head of Corporate Relations,
Telephone: 8946 2651, Mobile: 0407216650
CEO Richard Harding said extra help has been brought in from local experts to field the large number of potential claims.
“It’s important that we get people to the damage spots as quickly as possible, but it’s even more important that people secure their homes and belongings,” Mr Harding said.
“People will not be jeopardising their insurance cover if they take action to protect their homes and safety before assessors can get to them.
“We’ve had a large number of calls from customers, so we are asking people to be patient as we quickly work through all claims.”
To 3pm today about 200 claims have been lodged for damage valued at around $1 million, but it is still early days. Most claims have been for damage to buildings and contents while a small number have been for vehicles.
"We know a number of customers have had flood damage and I want to assure them that their TIO policy does cover them,” Mr Harding said.
“At TIO flood cover means flood cover.”
This is the text of a media release from TIO
For further information please contact:
Chris Thiel Head of Corporate Relations,
Telephone: 8946 2651, Mobile: 0407216650
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